Order status
Track your order
Use the secure tracking link from your confirmation email. The public order number alone cannot open your order.
How tracking works
- Submit an order for approval. You will receive an email with a signed tracking link.
- Open that link to see status, totals and, after approval, bank-transfer instructions.
- If you cannot find the email, check junk folders or contact the kitchen from the same address you used at checkout.
We do not provide a lookup form that accepts only an order number. That would expose customer details.
Need to raise an issue about an existing order? Submit a complaint with your order number and checkout email.